Postal workers get a terrible rap. One hears of employees “going postal,” or bins of mail getting dumped, or other outrageous things. Stories of USPS courtesy, helpfulness, and patience don’t get big press. I wish they did.
Over the years, I have gone to the post office hundreds of times–with letters, packages, overseas mailings, delivery slips, and more. From the post office on W. 125th St. (10027), for three consecutive years, I mailed copies of CONTRARIWISE to Italy, Turkey, England, China, and numerous U.S. locations. If I were on the other end of the plexiglass barrier, I would have lost patience with myself.
The USPS staff courteously helped me through the process. When I came with piles of packages, they took the time to process each one correctly. In addition, they explained my options, gave me good advice, and wished me a good day afterward. I could tell that it mattered to them to see the mail through.
In holiday-ish times of year (particularly December), I come to the post office in a whirlwind, only because I haven’t managed to send my packages earlier. Time and again, including today, the staff have taken my packages in hand and seen them calmly onward.
Regular mail is nowhere near obsolete; the long lines at the post offices attest to this. People still need and want to send tangible letters, packages, and documents. The workers understand this and do all they can to help. Not only that, but they throw some cheer into the mix. For this I lift a hearty thanks.
Image credit: Foursquare.